Effective Date: 2025

Northwest Fleet Truck & Trailer Repair (“Northwest Fleet”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, book services, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, mailing address
  • Vehicle Information: VIN, year, make, model, service history
  • Appointment Details: Scheduled date/time, service location
  • Website Usage Data: IP address, browser type, pages visited, cookies

We collect this information when you:

  • Fill out a form or book an appointment
  • Contact us by phone, email, or in person
  • Browse or interact with our website

2. How We Use Your Information

We use your information to:

  • Schedule and provide services
  • Communicate appointment details, updates, and reminders
  • Respond to inquiries or requests
  • Improve our website and services
  • Comply with legal obligations

We do NOT sell or rent your personal information to third parties.

3. Information Sharing

We may share your information only:

  • With service providers performing functions on our behalf (e.g., scheduling software)
  • When required by law or to comply with legal process
  • To protect our rights, property, or safety

4. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage system is 100% secure.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, understand visitor usage, and improve functionality. You can manage cookies through your browser settings.

6. Your Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link
  • Request access, correction, or deletion of your personal information by contacting us

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Northwest Fleet Truck & Trailer Repair

Email: service@nwfleet.com

Phone: (206) 686-1830

Mailing Address: 12115 East Marginal Way S, Tukwila, WA 98168